Refund policy

Return rules summary

  • Returns accepted for 14 day
  • Customer provides return shipping

    Customer provides return shipping

  • 30% restocking fee

    30% restocking fee

  • No final sale items

    No final sale items

    30% restocking fee

    Customer provides return shipping

    Returns accepted for 14 days

REFUND POLICY

We offer a 14-day return policy in accordance with EU consumer laws.


RETURNS

You have 14 days after receiving your item to request a return.

Conditions:

  • Item must be unused

  • In original packaging


NON-RETURNABLE ITEMS

  • Gift cards

  • Personalized items


REFUNDS

Once your return is received, we will inspect it and notify you.
Approved refunds will be processed within 5–10 business days.


RETURN SHIPPING

Customer pays return shipping unless item is defective.


CONTACT

contact@jankauppa.com